Returns Policy

Inspection and Acceptance

The Buyer shall inspect all goods upon delivery and shall within 48 hours of delivery give notice to the Seller named in the relevant Sales Invoice or of any matter or thing by which the Buyer alleges that the goods are not in accordance with the Buyer's order. Failing such notice, subject to any non-excludable condition implied by law, such as those in the Trade Practices Act 1974 (Cth), the goods shall be deemed to have been delivered to and accepted by the Buyer.

Refunds

There is a full refund offered or exchange for any faulty item. Some items are covered by a manufacturer's warranty, which is generally included with the item you have purchased.

Items that display "Fair wear and tear" are not considered "faulty".

Exchanges

Please choose carefully since we do not refund for items that are incorrectly chosen, or where you change your mind.

When Purchasing Boots, we will exchange a boot if you have chosen the incorrect size, subject to the return postage paid by you and you must also pay for the postage for Beyond Safety to resend the correct boots.

For Other items, we will consider an exchange (without penalty) only if the item is a stock item. If you are unsure please contact us prior to ordering to find out if the items are returnable or not.

Item Returns

If You would like to exchange an item please contact us before returning the item to obtain an authorised return number.

Return the unwanted item to us with the original packaging and all garment tags must be intact (return postage is at your cost). We will post out another item (you will incur additional postage costs). Return postage is at your risk, we strongly recommend the use of "Registered Post" . We accept no responsibility for items that are sent via regular postage. All returns for incorrect ordering must be within 7 days from the date of delivery. Returns after this date will be considered, but not necessarily honoured.